Property and employees were great super kind and helpful ! Atmosphere amazing ! Complimentary drinks upon your arrival and all !
Ratisha
2024年3月
Stayed 3 nights and were so impressed with the value of what we experienced/received. We were greeted warmly upon arrival and offered a champagne to toast - how cool is that? We were on the second floor and had a private greenery view facing the interstate (which wasn't that loud), honestly it was very quiet the whole stay and we enjoyed the blackout curtains at night. We appreciated the coffee/tea in the room, the fridge/microwave, and tv - not smart. Housekeeping came by each day.
Elizabeth
2025年6月
I loved the Kensington. It was very well maintained and the restaurant was a special feature that we ended up using several times and each time, the food was a pleasant surprise. It was obviously crafted by someone that wanted diners to feel special. Everyone throughout the hotel was so kind and helpful. We signed up for the extra option of a super late check out for an added fee and that worked out very well because we were for a sporting event and needed to shower before getting on the road back home.
Monica
2025年6月
Easy access to the hotel. The staff was very friendly. Great atmosphere. The room was clean. TV channel selection was good.
Richard
2023年2月
The location is perfect due to its accessibility to I-94. It is also right across the street from the mall and several restaurants. The room was well-lit and the bed was comfortable. I also loved that they were able to accommodate my requests (high floor, away from elevators and ice machines). That level of customer service was certainly appreciated!
Jessica
2023年11月
Attentive and courteous staff. Clean facilities.
Kim
2024年5月
The room was very clean. I liked that the room had a fridge and a coffeemaker. I appreciated that they had a sign for my door to let housekeeping know I had a dog. The staff was friendly and welcoming. The outdoor courtyard was beautiful and relaxing. The location was perfect to catch the shuttle bus to the Ann Arbor Art Fair. I didn't have to deal with traffic and parking downtown.
Pam
2023年7月
Highly recommend. Excellent check-in--the staff member was courteous and made sure we were fully informed on the hotel and it's offerings. She even provided us a champagne toast while checking us in! The room was not large but very clean and comfortable (standard king), the shower pressure was excellent, and the a/c was a bonus--stayed cool all night and didn't turn off or moderate during the night as some places do--so we stayed very comfortable. We stayed on July 4, but the hotel was quiet. Lots of available free parking. It's near the mall and restaurants although you'll need a car to get to some of them. We were only there 1 night and had family in the area, so we didn't try the rest of the properties amenities and can't provide a comment.
Paula
2023年7月
The property is very welcoming the staff was very nice and I love that they offered a complimentary glass of champagne. Rooms are very spacious and comfortable. The location is perfect close to mall downtown Ann Arbor and a lot of restaurants. I enjoyed my stay.
Melinda
2024年10月
Front desk and restaurant staff were friendly and helpful. The Champagne reception was a welcome treat after a long journey. The room was clean and roomy. Having a fridge was indispensable. The location is alright if you hire a car or take taxies, though it is not terribly walkable to shops. There are a few corporate restaurants within walking distance.
Bryan
2023年9月